Cancellation Policy

Appointment Cancellations

1. Cancellation Notice: We understand that plans may change. To avoid cancellation fees, please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

2. Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment may result in a cancellation fee. This fee helps cover the costs associated with preparing for your appointment and ensures fairness to our team and other clients.

3. No-Shows: If you do not show up for your appointment and do not provide any prior notice, you may be charged a no-show fee equivalent to the cost of the scheduled service. No-shows inconvenience our team and prevent us from accommodating other clients.

Refunds

1. Refund Eligibility: Refunds may be provided in certain circumstances, such as:

   • Cancellations made within the specified cancellation period.
   • Services canceled due to unforeseen circumstances beyond your control.

2. Refund Process: If eligible for a refund, it will be processed within a reasonable timeframe after approval. Refunds will be issued using the original payment method whenever possible.

Policy Enforcement

1. Fee Structure: The cancellation and no-show fees are designed to compensate our professionals for their time and to ensure efficient scheduling for all clients.

2. Discretion: QBAssists.com reserves the right to waive or modify the cancellation fees at its discretion, especially in cases of emergencies or extenuating circumstances.

Contact Us

If you need to cancel or reschedule an appointment, or if you have any questions about our cancellation policy, please contact us promptly:

• Email: info@QBAssists.com
• Phone: +1 (818) 657-7731